| Strategic Planning |
| Migration Planning |
| Customisation |
| On-Going Support |
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Leveraging C2C's extensive history in providing Unified Communications consultancy services, we are able to provide comprehensive planning services to organisations considering cloud based services. Online Services combines cloud-based services delivery, where an application is hosted as a service and provided to customers across the Internet, with the rich interactivity and high performance achieved by a locally installed client. The software-plus-services model ensures that people can access the applications and information they need even when they aren't connected to the Internet. The benefits of using this model include a reduction in the upfront expense of software purchases through the use of on-demand pricing. It can also help by freeing up valuable capital, IT staff, and other costly resources for more effective, strategic use within the organization. As a trade-off, customers relinquish control over software versions or changing requirements.
The choice of a deployment model depends on several factors, including the level of in-house messaging expertise, the need for control and customization, and the overall priorities of the IT group. Because organizations have the flexibility to deploy Microsoft Exchange as a server or a service, business needs, rather than technology constraints, can drive the choice. Moving to an online solution does not necessarily mean a reduction in the internal IT resources, in fact many orgainsations have moved to cloud based offerings to free up these resources so that they can focus on projects specific to the organisations workflow and profitability. Our analysis will detail the organisations and end-user benefits, including where resource can be re-allocated and what productivty gains can be derived from an online solution. Microsofts online offering caters for various types of workforce scenarios and C2C's workforce profiling helps to dtermine which online tools are suitable to the various workforce profiles and how these workers will be able to interact with each other real-time. When planning the transition, some of the considerations are:
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